Run Your Business Chats on WhatsApp, As a Team
Bring every WhatsApp chat into one shared inbox, save each conversation as a lead, and let your team reply together so no message is missed.
One Inbox for Your Whole Team
No more sharing a phone or forwarding screenshots. Everyone works from the same WhatsApp inbox, while each chat quietly becomes a lead in your CRM with its full history.
1. Connect your number
Link your WhatsApp Business number once and your chats start flowing into the shared inbox.
2. Reply as a team
Your agents handle conversations together, each chat assigned so replies never clash.
3. Every chat is a lead
Each conversation is saved as a lead with full history, ready for follow-up anytime.
Built for the Way You Chat With Customers
WhatsApp is where deals actually happen. 91Leads gives your team the tools to reply faster, stay organised, and turn everyday chats into customers.
Shared Team Inbox
Many agents, one WhatsApp number. Everyone replies from the same place, so customers get answered quickly no matter who is online.
Assign Chats to the Right Person
Hand each conversation to a specific agent so there is always one clear owner, and two people never end up replying to the same customer.
Quick Replies & Templates
Save your most-used answers and reuse approved templates, so your team replies in seconds and your message always sounds right.
Full Chat History on Every Lead
Open any lead and read the whole story, every message, every detail, so you never have to ask a returning customer to repeat themselves.
Broadcasts That Feel Personal
Share offers and updates with the right group of customers, and let replies come straight back into the same inbox as fresh conversations.
Follow-Up Reminders
Set a reminder on any chat and get nudged to circle back, so promising conversations do not quietly fade away after the first reply.
Why Customers Buy More Over WhatsApp
People reply to a WhatsApp message far more than a missed call or an email. When your team is quick and organised, those replies turn into real sales.
Replies that actually get read
A WhatsApp message gets opened far more often than email, so your follow-ups are actually seen.
Conversations customers enjoy
Quick, friendly replies on a channel they already love build the trust that closes deals.
More chats turn into sales
When no message is missed and every lead is tracked, more of your conversations end in a yes.
WhatsApp CRM FAQs
Common questions about running your customer chats on WhatsApp with 91Leads.
It is a CRM that connects to your WhatsApp number so your whole team can reply from one shared inbox. Every chat is saved against a lead with its full history, so customer conversations live in your business, not on one person's phone.
Yes. Several team members can work from the same WhatsApp number at once. Each chat can be assigned to one person, so replies never overlap and customers always talk to the right agent.
Yes. When someone messages you, their contact is saved as a lead with the conversation attached. Nothing is lost, even months later, and you can pick up right where the chat left off.
Yes. You can save common answers as quick replies and reuse approved templates, so your team responds in seconds and the tone stays consistent across everyone.
The conversations stay with your business, not the person. When someone leaves or goes on leave, their chats and full history are right there for whoever takes over.
Yes. Start with a 7-day free trial, connect your number, and handle a few real chats as a team. Most businesses feel the difference within the first few conversations.
Give Every WhatsApp Chat the Reply It Deserves
Bring your team into one WhatsApp inbox, save every conversation as a lead, and turn more chats into customers. Try 91Leads free for 7 days.