Lead Management CRM Software for Growing Businesses

91Leads CRM is a cloud-based Lead Management CRM that helps small businesses capture leads from Meta Ads, websites, WhatsApp, IndiaMART, Justdial, and other lead sources. Automatically assign leads, track every follow-up, manage your sales pipeline, and convert more prospects from one easy-to-use CRM.

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2,27,406

Leads Delivered

1.5x

Conversion Rate with CRM

4,70,879

Users Activity

270+

Free Trial Registrations

One CRM, Many Industries

Whether you run a car showroom, real estate agency, clinic or a college. Same CRM works everywhere. We’ve added industry-specific bits so lead management actually fits how you work.

Automotive

Perfect for dealerships, service centres and anyone in the auto space.

  • Track vehicle sales
  • Manage service appointments
  • Financing & insurance in one place
Automotive CRM features in detail

Real Estate

Most popular

Most of our real estate customers came for portal lead sync and stayed for inventory + follow-ups.

  • 99acres, Housing.com, Magicbricks & NoBroker
  • Portal leads without Excel copy-paste
  • Tower, floor & unit inventory
  • Site visits, bookings & quotations
Real estate features in detail

Healthcare

Clinics, hospitals - We built this keeping healthcare workflows in mind.

  • Patient appointment booking
  • Treatment enquiries in one place
  • Insurance verification status
Healthcare CRM features in detail

Education

Schools, colleges, coaching - Student enquiries don’t get lost anymore.

  • Student enquiry management
  • Admission process tracking
  • Scholarship & counselling notes
Education CRM features in detail

Insurance

For agents and advisors who need to keep policies and leads straight.

  • Policy enquiries
  • Premium calculation tools
  • Claims support
Insurance CRM features in detail

Travel

Travel agencies & tour operators - Turn enquiries into booked trips faster.

  • Travel & package enquiries
  • Itinerary & quotation follow-ups
  • Destination-wise lead tracking
Travel CRM features in detail

Why small businesses choose 91Leads CRM

At 91Leads CRM, we understand the real challenges small businesses face - limited budgets, small teams, and the need to convert every single lead

Lead Management

Keep all your leads in one place. Custom forms, landing pages - you can plug in whatever you use.

  • Website forms & popups
  • Social media integration
  • Email & calendar sync

AI Lead Scoring

Leads get scored automatically based on there behaviour. So you focus on the ones that’re likely to convert.

  • Behaviour tracking
  • Predictive scoring
  • Your own scoring rules

Automated Nurturing

Send the right message at the right time. Set it up once and it runs.

  • Drip campaigns
  • Behaviour-based triggers
  • A/B testing

Analytics & Reporting

See whats working. Dashboards and reports so you don’t have to dig through spreadsheets.

  • Conversion tracking
  • ROI calculator
  • Pipeline view

Mobile CRM

Use it on the go with Mobile app. Your team stays in sync in realtime

  • Real-time notifications
  • Internet is required to work
  • Call & email in the app

Integrations

Connect the tools you already use - marketing, email, payments. We’ve got a growing list of integrations.

  • Marketing automation
  • Email & calendar
  • Payment processors
Product Features

Everything in the Features menu, in one place

From lead capture and follow-ups to invoicing and attendance. Explore each module your team gets inside 91Leads CRM.

Lead Management

List and pipeline views, custom fields, history, bulk upload, WhatsApp, and admin tools to capture and convert leads faster.

Explore lead management

CRM Dashboard

Sales pipeline, lead analytics, and team performance in one view so you know what needs attention today.

Explore dashboard

Integrations

Connect Facebook, WhatsApp, Google Sheets, IndiaMART, Justdial, and more so leads land in the CRM automatically.

Explore integrations

Lead Follow-Up

Follow-up calendar and reminders so no lead slips through. See who to call today and keep the team on track.

Explore follow-up

Lead Assignment

Auto-assign leads with Round Robin, source, location, or product rules, or assign manually when you need control.

Explore assignment

WhatsApp CRM

Shared team inbox for WhatsApp chats. Turn conversations into leads, assign them, and follow up on time.

Explore WhatsApp CRM

Facebook Leads CRM

Pull Meta Lead Ads into the CRM from multiple pages and forms, auto-assign to your team, and track every source.

Explore Facebook leads

Task Management

Assign tasks, track progress, and hit deadlines so sales and ops stay aligned without chasing updates in chat.

Explore tasks

Inventory Management

Track stock, warehouses, and movements so your team knows what is available before promising a sale.

Explore inventory

Invoice Software

Create GST tax invoices, preview and download PDFs, and track payment status without leaving the CRM.

Explore invoicing

Expense Management

Record business expenses by type, vendor, and period with monthly summaries, filters, and reimbursement-ready records.

Explore expenses

Attendance Management

Punch in/out, leave, shifts, and geo attendance for your team, managed in the same place as your leads.

Explore attendance

Manual Calling CRM vs 91Leads CRM

See how 91Leads CRM compares to manual calling for your sales team.

Terms 91Leads CRM Manual Calling
WhatsApp & messaging
Lead pipeline
Reminders & calendar
Multi-channel leads
Dashboards & reports
Notes & custom fields
Team & tasks
Website widgets
Mobile access
Easy interface
Customer support

What Our Customers Say

Real stories from businesses using 91Leads CRM to grow their sales

Frequently Asked Questions

Find answers to common questions about 91Leads CRM

You can capture leads from web forms, social media campaigns, landing pages, call logs, and even import them via Excel or CSV files. Everything syncs in one place for easy management.

Yes, you can easily import leads in bulk through Excel or CSV format. The system checks for duplicates and ensures clean data entry during the import process.

Contact us to schedule a free demo tailored to your specific business needs. We'll show you how 91Leads CRM can be customized to work perfectly for your industry and workflow.

Yes, you can set up automated workflows based on lead actions or time triggers to send personalized emails, SMS, or assign tasks to your team automatically.

Yes, you can assign leads to specific sales reps or departments manually or through automation rules. You can also control visibility based on roles and access levels.

Yes, we provide native integrations with WhatsApp, Facebook Lead Ads, and other third-party tools to automatically capture and sync leads into your CRM dashboard.

Security is our top priority. We use end-to-end encryption, role-based access control, two-factor authentication, and regular data backups to keep your data safe.

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